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+63 917 844 6239

hello@izzoshop.com

© 2017 by IZZO SHOP

C U S T O M E R   C A R E

Before you place an order, please take time to read our terms below. 

Shipping & Tracking

Shipping fee is not yet included in our prices and will be shouldered by the buyer. Our shipping partners are Xend and LBC. 

Our cut-off time for shipping is 12noon, Monday to Friday. 

For intra-city locations, you will receive your parcel within 1-2 days. For provincial shipments, please allow 3-4 days for your parcel to arrive.

For international shipments, please contact us for more information.

You will receive and e-mail confirming your orders and how you can track your shipment.

Returns & Exchanges

We follow a NO RETURN NO EXCHANGE policy, but rest assured that all items are inspected before shipment. Should there be a case that the product is truly defective, we still reserve the right to deny or refuse a full refund based on the returned condition. If something isn’t right with your order, please contact us for assistance and we’ll do our best to fix it for you.

Privacy Policy

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Your personally identifiable information is kept secure. Only authorized employees and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

 

Have any questions or concerns? 

We’re always ready to help!

 

 

Text or Viber us at

+63917 844 6239

or send us an email to:

hello@izzoshop.com